FRANCHISE OPERATIONS

Pickup Acceptance Form

Required for every wholesale pickup. No signature, no release of product.

PICKUP DETAILS

FRANCHISEE / STORE REPRESENTATIVE PICKUP DATE PICKUP TIME

PRODUCTION SCHEDULE WEEK VEHICLE / VAN ID PICKUP / DELIVERY

Cambros & Supplies

All Cambros must be franchisee-designated. Damaged units are owed; replacements must be purchased. Sealed boxes are treated as inspected whether opened or not — inspecting is the franchisee's call.

CAMBROS RETURNED CAMBROS PICKED UP SEALED BOXES RCVD OTHER SUPPLIES

Order Verification

Walk every line of the production schedule sheet. Mark each row Accept or Reject. If Reject, enter the Reason Code below.

#	ITEM / SKU	ORD	RCVD	ACCEPT	REJECT	REASON CODE / NOTES

Rejection Reason Codes

Enter the matching code in the Reason Code column above. Photo evidence is required for every rejection — capture the affected item before setting it aside.

R 1 Wrong item / mis-pick	R 2 Temperature out of range
R 3 Packaging compromised	R 4 Quality defect or contamination
R 5 Labeling or date issue	R 6 Other (specify in Notes)

Shortage Notation

Use only when product was ordered but not available at pickup. Accept what is present and log the shortfall here.

#	ITEM / SKU	ORD	RCVD	OWED	REPLACEMENT DUE BY

Inspection Checklist

All ordered items were physically present at pickup, with quantities matching for every accepted line.
Packaging is intact — no torn, crushed, or compromised containers.
Cold and frozen items were within proper temperature range at pickup.
Labeling, dating, and product appearance meet brand standard.
Sealed boxes have been reviewed; opening for inspection was the franchisee's choice.

Replacement product for any Reject or Shortage logged on this form will be made available within 72 hours of pickup, pending verification by the Director of Wholesale Operations. Replacement is not provided same-day.

Invoicing

Signature authorizes the invoice. All ordered quantities — Accepted, Rejected, and Shortage — are invoiced at the contracted wholesale rate. Invoices are issued weekly, typically on Fridays, covering all pickups from that week. Replacement product for any Reject or Shortage is provided within 72 hours at no additional cost. If replacement cannot be fulfilled, an account credit is applied. Disputes must be submitted within 24 hours of invoice receipt.

By signing below, I confirm: (1) I have inspected the entire order against the production schedule sheet. (2) Every item marked Accept meets brand standard. (3) Every Reject and every Shortage is documented above and logged for 72-hour replacement. (4) This signature authorizes invoicing for all ordered quantities, billed weekly, with the understanding that replacement product for any Reject or Shortage will be provided within 72 hours at no additional cost. This signature is final. After I depart the facility, no claim will be honored against any item not flagged Reject or logged in Shortage Notation on this form. The policies outlined in the Acres & Oak Kitchen Pickup & Acceptance Policy are hereby incorporated by reference and shall carry the same force and effect as if fully stated within this agreement.

Signatures

FRANCHISEE SIGNATURE

Click to sign

PRINTED NAME

DATE

AOK WHOLESALE REPRESENTATIVE

Awaiting AOK rep…

PRINTED NAME

DATE